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Charleston Residential Services DBA CrossRoads

Penns Grove, NJ

SAMHSA Verified Joint Commission Inpatient

Inpatient center · in Penns Grove, NJ · Accepts Medicaid · Medicare · Private · Serves seniors, trauma survivors.

Free helpline · 24/7

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Call helpline: +1 (205) 973-2878

Direct line to Charleston Residential Ser...: 702-382-7746

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About Charleston Residential Services DBA CrossRoads

Classified as residential treatment center (rtc) for adults. private non-profit organization. Primary focus: mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient
Service settings
Residential/24-hour residential
Therapy approaches
Activity therapy, Individual psychotherapy, Abnormal involuntary movement scale
Age groups
Young Adults, Seniors
Special populations
Seniors or older adults, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Persons 18 and older with serious mental illness (SMI)
Emergency services
Crisis intervention team, Psychiatric emergency mobile/off-site services
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Community Mental Health Block Grants; Community Service Block Grants; Medicare; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds

Contact & Location

Facility direct line

702-382-7746

Frequently Asked Questions

Does Charleston Residential Services DBA CrossRoads accept Medicaid?
Yes. According to SAMHSA data, Charleston Residential Services DBA CrossRoads accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NJ Medicaid plan. Call 702-382-7746 to verify your benefits.
What level of care does Charleston Residential Services DBA CrossRoads offer?
This facility offers: Inpatient. Service settings include: Residential/24-hour residential. Primary focus: Mental health treatment.
Does Charleston Residential Services DBA CrossRoads have specialized programs?
Yes — this facility offers programs for: Seniors or older adults, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Persons 18 and older with serious mental illness (SMI).
What therapy methods does Charleston Residential Services DBA CrossRoads use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Individual psychotherapy, Abnormal involuntary movement scale.
How do I start treatment at Charleston Residential Services DBA CrossRoads?
Call the facility directly at 702-382-7746 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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