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Centerstone Scottsburg - West Community Way

Chattanooga, TN

SAMHSA Verified Outpatient MAT Dual Dx Telehealth

Outpatient · MAT · Dual Dx · Telehealth center · in Chattanooga, TN · Accepts Medicaid · Medicare · Private · TRICARE · Serves adolescents, seniors.

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Call helpline: +1 (205) 973-2878

Direct line to Centerstone Scottsburg - W...: (877) 467-3123

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About Centerstone Scottsburg - West Community Way

The Centerstone Scottsburg facility on West Community Way provides outpatient mental health and counseling services to individuals and families. They offer psychiatric care, child welfare services, and crisis intervention to support those facing mental health challenges. The center emphasizes personalized care to promote long-term well-being and mental health recovery.

Classified as community mental health center. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · MAT · Dual Dx · Telehealth
Service settings
Outpatient
Therapy approaches
Cognitive behavioral therapy, Couples/family therapy, Individual psychotherapy, Telemedicine/telehealth therapy
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Special populations
Young adults, Seniors or older adults, Persons 18 and older with serious mental illness (SMI)
Medications used
Chlorpromazine, Fluphenazine, Haloperidol, Loxapine, Perphenazine, Pimozide, Thiothixene, Thioridazine, Trifluoperazine, Aripiprazole + 13 more
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment

Contact & Location

Address

6110 Shallowford Road, Chattanooga, TN 37421

Get directions →

Facility direct line

(877) 467-3123

Photos

Centerstone Scottsburg - West Community Way — photo

Frequently Asked Questions

Does Centerstone Scottsburg - West Community Way accept Medicaid?
Yes. According to SAMHSA data, Centerstone Scottsburg - West Community Way accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific TN Medicaid plan. Call (877) 467-3123 to verify your benefits.
What level of care does Centerstone Scottsburg - West Community Way offer?
This facility offers: Outpatient, MAT, Dual Dx, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Centerstone Scottsburg - West Community Way have specialized programs?
Yes — this facility offers programs for: Young adults, Seniors or older adults, Persons 18 and older with serious mental illness (SMI).
What therapy methods does Centerstone Scottsburg - West Community Way use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Couples/family therapy, Individual psychotherapy, Telemedicine/telehealth therapy.
How do I start treatment at Centerstone Scottsburg - West Community Way?
Call the facility directly at (877) 467-3123 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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