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Carroll Institute Outpatient Alcohol and Drug Center

Downey, CA

SAMHSA Verified Outpatient Telehealth

Outpatient · Telehealth center · in Downey, CA · Accepts Medicaid · Serves seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Carroll Institute Outpatie...: (888) 254-4543

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About Carroll Institute Outpatient Alcohol and Drug Center

The Carroll Institute offers professional counseling and treatment for a range of behavioral health concerns. They provide individual counseling for adults facing grief, trauma, and life transitions, as well as couples and family counseling to improve relationships and resolve conflict. Additionally, the institute provides specialized services for children and adolescents, as well as child counseling, mental health care and substance use treatment.
Carroll Institute's approach is rooted in core values of professionalism, consideration, passion, and collaboration. These values guide their commitment to ethical practices, diversity, and client-centered care. They offer outpatient and inpatient treatment, aftercare, and jail treatment services to meet individual needs. They integrate evidence-based methods such as cognitive behavioral therapy and motivational interviewing, along with educational programs and support groups, to promote lasting recovery and overall well-being.
In addition to counseling and therapy, Carroll Institute offers prevention and education programs to promote awareness and reduce the risk of substance use. These programs include school-based drug and alcohol education and DUI classes. The Institute also provides treatment needs assessments to thoroughly evaluate clients' needs and recommend appropriate levels of care and treatment.

Private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · Telehealth
Service settings
Outpatient
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale
Age groups
Young Adults, Seniors
Special populations
Clients who have experienced intimate partner violence, domestic violence
Recovery supports
Mentoring/peer support
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicaid

Contact & Location

Address

11500 Paramount Boulevard, Downey, CA 90241

Facility direct line

(888) 254-4543

Photos

Carroll Institute Outpatient Alcohol and Drug Center — photo Carroll Institute Outpatient Alcohol and Drug Center — photo Carroll Institute Outpatient Alcohol and Drug Center — photo

Frequently Asked Questions

Does Carroll Institute Outpatient Alcohol and Drug Center accept Medicaid?
Yes. According to SAMHSA data, Carroll Institute Outpatient Alcohol and Drug Center accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific CA Medicaid plan. Call (888) 254-4543 to verify your benefits.
What level of care does Carroll Institute Outpatient Alcohol and Drug Center offer?
This facility offers: Outpatient, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment.
Does Carroll Institute Outpatient Alcohol and Drug Center have specialized programs?
Yes — this facility offers programs for: Clients who have experienced intimate partner violence, domestic violence.
What therapy methods does Carroll Institute Outpatient Alcohol and Drug Center use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Carroll Institute Outpatient Alcohol and Drug Center?
Call the facility directly at (888) 254-4543 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878