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Caldwell UNC Healthcare

Lenoir, NC

SAMHSA Verified Inpatient Outpatient MAT Dual Dx Telehealth

Inpatient · Outpatient · MAT · Dual Dx center · in Lenoir, NC · Accepts Medicaid · Medicare · Private · TRICARE.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Caldwell UNC Healthcare: 828-757-5100

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About Caldwell UNC Healthcare

A private non-profit hospital for adults with serious mental illness, offering integrated mental and substance use disorder treatment.

Classified as separate inpatient psychiatric unit of a general hospital. private non-profit organization. Primary focus: mental health treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · Outpatient · MAT · Dual Dx · Telehealth
Service settings
Hospital inpatient/24-hour hospital inpatient, Outpatient
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale
Age groups
Young Adults
Special populations
Clients with co-occurring mental and substance use disorders, Persons 18 and older with serious mental illness (SMI)
Medications used
Chlorpromazine, Fluphenazine, Haloperidol, Aripiprazole, Cariprazine, Clozapine, IIoperidone, Lurasidone, Olanzapine, Paliperidone + 6 more
Emergency services
Crisis intervention team, Psychiatric emergency onsite services
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds

Contact & Location

Address

321 Mulberry Street SW, Lenoir, NC 28645

Get directions →

Facility direct line

828-757-5100

Frequently Asked Questions

Does Caldwell UNC Healthcare accept Medicaid?
Yes. According to SAMHSA data, Caldwell UNC Healthcare accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NC Medicaid plan. Call 828-757-5100 to verify your benefits.
What level of care does Caldwell UNC Healthcare offer?
This facility offers: Inpatient, Outpatient, MAT, Dual Dx, Telehealth. Service settings include: Hospital inpatient/24-hour hospital inpatient, Outpatient. Primary focus: Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Caldwell UNC Healthcare have specialized programs?
Yes — this facility offers programs for: Clients with co-occurring mental and substance use disorders, Persons 18 and older with serious mental illness (SMI).
What therapy methods does Caldwell UNC Healthcare use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Caldwell UNC Healthcare?
Call the facility directly at 828-757-5100 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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