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BestLife

Springfield, MA

SAMHSA Verified Outpatient MAT Dual Dx Telehealth

Outpatient · MAT · Dual Dx · Telehealth center · in Springfield, MA · Accepts Medicaid · Medicare · Private · TRICARE · Serves adolescents.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to BestLife: 413-732-0370

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About BestLife

Outpatient center for children/adolescents with substance use and mental health services, including MAT, individual/family counseling, and trauma therapy.

Private non-profit organization. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · MAT · Dual Dx · Telehealth
Service settings
Outpatient, Regular outpatient treatment
Therapy approaches
Anger management, Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, Trauma-related counseling
Age groups
Children/Adolescents
Medications used
Medication for mental disorders
Recovery supports
Recovery coach
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Federal, or any government funding for substance use treatment programs; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants

Contact & Location

Address

1 Federal Street, Springfield, MA 01105

Get directions →

Facility direct line

413-732-0370

Website

mhainc.org

Frequently Asked Questions

Does BestLife accept Medicaid?
Yes. According to SAMHSA data, BestLife accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific MA Medicaid plan. Call 413-732-0370 to verify your benefits.
What level of care does BestLife offer?
This facility offers: Outpatient, MAT, Dual Dx, Telehealth. Service settings include: Outpatient, Regular outpatient treatment. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does BestLife have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does BestLife use?
Evidence-based approaches listed with SAMHSA: Anger management, Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, Trauma-related counseling.
How do I start treatment at BestLife?
Call the facility directly at 413-732-0370 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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