Behavioral Health Services at Western Michigan University

Kalamazoo, MI

SAMHSA Verified Outpatient Dual Dx Telehealth

Outpatient · Dual Dx · Telehealth center · in Kalamazoo, MI · Accepts Medicaid · Medicare · Private · Serves seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Behavioral Health Services...: 269-387-8230

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About Behavioral Health Services at Western Michigan University

Comprehensive outpatient center providing trauma-informed care for addiction, mental health, and trauma with personalized treatment plans.

Classified as outpatient mental health facility. state government. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care: Outpatient · Dual Dx · Telehealth
Service settings: Outpatient
Therapy approaches: Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy
Age groups: Young Adults, Seniors
Special populations: Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD)
Facility operation: State government

Insurance & Payment Accepted

Verify coverage

Medicaid

Medicare

Private insurance

TRICARE / VA

Self-pay / Cash

Sliding scale

Full list from SAMHSA: County or local government funds; Community Service Block Grants; Medicare; Medicaid; Other State funds; Private health insurance; State corrections or juvenile justice funds; Cash or self-payment; State-financed health insurance plan other than Medicaid; State welfare or child and family services funds

Contact & Location

Address

1000 Oakland Drive, Kalamazoo, MI 49008

Get directions →

Facility direct line

269-387-8230

Website

www.wmich.edu

Nearby context

All centers in Kalamazoo → All centers in MI →

Frequently Asked Questions

Does Behavioral Health Services at Western Michigan University accept Medicaid?

Yes. According to SAMHSA data, Behavioral Health Services at Western Michigan University accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific MI Medicaid plan. Call 269-387-8230 to verify your benefits.

What level of care does Behavioral Health Services at Western Michigan University offer?

This facility offers: Outpatient, Dual Dx, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

Does Behavioral Health Services at Western Michigan University have specialized programs?

Yes — this facility offers programs for: Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD).

What therapy methods does Behavioral Health Services at Western Michigan University use?

Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy.

How do I start treatment at Behavioral Health Services at Western Michigan University?

Call the facility directly at 269-387-8230 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.

Is treatment confidential?

Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.

What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
SAMHSA — NSDUH, 2023.
CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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