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Behavioral Health Network (BHN) City Clinic

Holyoke, MA

SAMHSA Verified Inpatient Outpatient MAT Dual Dx

Inpatient · Outpatient · MAT · Dual Dx center · in Holyoke, MA · Accepts Medicaid · Medicare · Private · Serves trauma survivors.

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Call helpline: +1 (205) 973-2878

Direct line to Behavioral Health Network...: (413) 532-0389

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About Behavioral Health Network (BHN) City Clinic

BHN City Clinic in Holyoke supports children, youth, and families dealing with mental health and substance use challenges. They offer outpatient therapy and medication management, making it easier for individuals to get care while staying connected to daily life. As part of a trusted statewide network, the clinic focuses on real, lasting change.
The clinic blends personalized counseling with proven treatments to support each person’s path to recovery. For those struggling with opioid or alcohol use, they provide medications like methadone and buprenorphine. This combination helps people feel stronger emotionally and physically while learning healthier ways to move forward.
BHN City Clinic offers specialized support like Medication for Opioid Use Disorder and services designed for families. Being part of a wide network lets them reach more people while still focusing on each person’s unique needs. Their team brings respect, compassion, and a deep belief in everyone’s ability to grow.

Private non-profit organization. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · Outpatient · MAT · Dual Dx
Service settings
Outpatient, Residential/24-hour residential, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment, Long-term residential, Short-term residential
Therapy approaches
Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, 12-step facilitation
Special populations
Young adults, Adult men, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma
Medications used
Disulfiram, Methadone, Buprenorphine with naloxone, Naltrexone (extended-release, injectable), Clonidine, Medication for mental disorders, Nicotine replacement, Non-nicotine smoking/tobacco cessation
Recovery supports
Housing services, Assistance with obtaining social services, Recovery coach, Mentoring/peer support, Employment counseling or training
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Photos

Behavioral Health Network (BHN) City Clinic — photo

Frequently Asked Questions

Does Behavioral Health Network (BHN) City Clinic accept Medicaid?
Yes. According to SAMHSA data, Behavioral Health Network (BHN) City Clinic accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific MA Medicaid plan. Call (413) 532-0389 to verify your benefits.
What level of care does Behavioral Health Network (BHN) City Clinic offer?
This facility offers: Inpatient, Outpatient, MAT, Dual Dx. Service settings include: Outpatient, Residential/24-hour residential, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment, Long-term residential, Short-term residential. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Behavioral Health Network (BHN) City Clinic have specialized programs?
Yes — this facility offers programs for: Young adults, Adult men, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma.
What therapy methods does Behavioral Health Network (BHN) City Clinic use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, 12-step facilitation.
How do I start treatment at Behavioral Health Network (BHN) City Clinic?
Call the facility directly at (413) 532-0389 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878