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Behavioral Health Intervention Center

Charlotte, NC

SAMHSA Verified IOP Telehealth

IOP · Telehealth center · in Charlotte, NC · Serves veterans, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Behavioral Health Interven...: 704-458-9292

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About Behavioral Health Intervention Center

Private outpatient center offering comprehensive mental health and substance use treatment for adults, LGBTQ+, veterans, and individuals with trauma histories.

Private for-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
IOP · Telehealth
Service settings
Outpatient, Intensive outpatient treatment, Regular outpatient treatment
Therapy approaches
Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy
Age groups
Young Adults, Adults
Special populations
Adult women, Adult men, Seniors or older adults, Veterans, Active duty military, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients with HIV or AIDS, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence
Facility operation
Private for-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Cash or self-payment

Contact & Location

Address

10420 Park Road, Charlotte, NC 28210

Get directions →

Facility direct line

704-458-9292

Frequently Asked Questions

Does Behavioral Health Intervention Center accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call 704-458-9292 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other NC centers that accept Medicaid.
What level of care does Behavioral Health Intervention Center offer?
This facility offers: IOP, Telehealth. Service settings include: Outpatient, Intensive outpatient treatment, Regular outpatient treatment. Primary focus: Substance use treatment.
Does Behavioral Health Intervention Center have specialized programs?
Yes — this facility offers programs for: Adult women, Adult men, Seniors or older adults, Veterans, Active duty military, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients with HIV or AIDS.
What therapy methods does Behavioral Health Intervention Center use?
Evidence-based approaches listed with SAMHSA: Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy.
How do I start treatment at Behavioral Health Intervention Center?
Call the facility directly at 704-458-9292 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

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