Skip to content

Banner University Medical Center

Phoenix, AZ

SAMHSA Verified Inpatient PHP IOP MAT Telehealth

Inpatient · PHP · IOP · MAT center · in Phoenix, AZ · Accepts Medicaid · Medicare · Private · TRICARE · Serves trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to Banner University Medical...: (602) 521-3600

Email X/Twitter Facebook

About Banner University Medical Center

Set in downtown Phoenix off highway 10, Banner Behavioral Health's University Medical Center serves teens 12+ and adults with mental health or substance use disorders. As part of the Banner Health network, they serve clients in a hospital-like setting and leverage their organization network to serve clients with other healthcare needs in an integrated facility. This Banner location is open weekdays from 8 a.m. to 4:30 p.m.
Banner can take a 12-Step or a non-12-Step approach to care based on clients' preferences and needs. Along with medication management, they offer traditional evidence-based talk therapies like cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and eye movement desensitization and reprocessing (EMDR).
While Banner uses many of the same therapies for teens 12-17 that they use for adults, Banner's teen program places additional emphasis on their family therapy, group dynamic therapies, and life skills therapies to help teens learn to cope with their circumstances and avoid risk-taking behaviors. Banner takes the client's age into consideration when considering visit and cell phone policies.

Private non-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · PHP · IOP · MAT · Telehealth
Service settings
Hospital inpatient/24-hour hospital inpatient, Outpatient, Hospital inpatient treatment, Outpatient day treatment or partial hospitalization, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Therapy approaches
Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Community reinforcement plus vouchers, Motivational interviewing, Matrix Model, Relapse prevention
Special populations
Pregnant/postpartum women, Clients with co-occurring mental and substance use disorders, Clients with co-occurring pain and substance use disorders, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma
Medications used
Acamprosate (Campral®), Disulfiram, Buprenorphine sub-dermal implant, Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Clonidine, Medication for mental disorders + 2 more
Recovery supports
Housing services, Assistance with obtaining social services, Recovery coach
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Federal, or any government funding for substance use treatment programs; IHS/Tribal/Urban (ITU) funds; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

1441 North 12th Street, Phoenix, AZ 85006

Get directions →

Facility direct line

(602) 521-3600

Photos

Banner University Medical Center — photo Banner University Medical Center — photo

Frequently Asked Questions

Does Banner University Medical Center accept Medicaid?
Yes. According to SAMHSA data, Banner University Medical Center accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific AZ Medicaid plan. Call (602) 521-3600 to verify your benefits.
What level of care does Banner University Medical Center offer?
This facility offers: Inpatient, PHP, IOP, MAT, Telehealth. Service settings include: Hospital inpatient/24-hour hospital inpatient, Outpatient, Hospital inpatient treatment, Outpatient day treatment or partial hospitalization, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment. Primary focus: Substance use treatment.
Does Banner University Medical Center have specialized programs?
Yes — this facility offers programs for: Pregnant/postpartum women, Clients with co-occurring mental and substance use disorders, Clients with co-occurring pain and substance use disorders, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma.
What therapy methods does Banner University Medical Center use?
Evidence-based approaches listed with SAMHSA: Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Community reinforcement plus vouchers, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, Trauma-related counseling.
How do I start treatment at Banner University Medical Center?
Call the facility directly at (602) 521-3600 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

Was this facility page helpful?

Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878