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Banner Thunderbird Medical Center

Glendale, AZ

SAMHSA Verified Joint Commission Inpatient Outpatient MAT Dual Dx

Inpatient · Outpatient · MAT · Dual Dx center · in Glendale, AZ · Accepts Medicaid · Medicare · Private · TRICARE · Serves adolescents, seniors.

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Call helpline: +1 (205) 973-2878

Direct line to Banner Thunderbird Medical...: (602) 865-5555

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About Banner Thunderbird Medical Center

Set in the southwest corner of Glendale, Banner Behavioral Health Hospital serves teens 12+ and adults with mental health or substance use disorders. As part of the Banner Health network, they serve clients in a hospital-like setting and leverage their organization network to serve clients with other healthcare needs in an integrated facility. Their location is open 24/7.
Banner can take a 12-Step or a non-12-Step approach to care based on clients' preferences and needs. Along with medication management, they offer traditional evidence-based talk therapies like cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and eye movement desensitization and reprocessing (EMDR). Some additional therapies they offer that you might not expect at a hospital include dog therapy, aroma therapy, music therapy, reiki, and electroconvulsive therapy.
While Banner uses many of the same therapies for all age groups, their kid and teen therapists place additional emphasis on their family therapy, group dynamic therapies, and life skills therapies to help teens learn to cope with their circumstances and avoid risk-taking behaviors. Their children's program takes place in a wing with extra color and a basketball court that aim to make treatment more welcoming. Banner takes the client's age into consideration when considering visit and cell phone policies.

Classified as outpatient mental health facility. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Inpatient · Outpatient · MAT · Dual Dx
Service settings
Hospital inpatient/24-hour hospital inpatient, Outpatient
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Abnormal involuntary movement scale
Age groups
Children/Adolescents, Young Adults, Adults, Seniors
Special populations
Clients with co-occurring mental and substance use disorders
Medications used
Chlorpromazine, Fluphenazine, Haloperidol, Loxapine, Perphenazine, Pimozide, Prochlorperazine, Thiothixene, Thioridazine, Trifluoperazine + 16 more
Recovery supports
Mentoring/peer support
Emergency services
Crisis intervention team, Psychiatric emergency onsite services, Psychiatric emergency walk-in services
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: County or local government funds; IHS/Tribal/Urban (ITU) funds; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Other State funds; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State welfare or child and family services funds; U.S. Department of VA funds

Contact & Location

Address

5555 West Thunderbird Road, Glendale, AZ 85306

Get directions →

Facility direct line

(602) 865-5555

Photos

Banner Thunderbird Medical Center — photo Banner Thunderbird Medical Center — photo Banner Thunderbird Medical Center — photo Banner Thunderbird Medical Center — photo

Frequently Asked Questions

Does Banner Thunderbird Medical Center accept Medicaid?
Yes. According to SAMHSA data, Banner Thunderbird Medical Center accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific AZ Medicaid plan. Call (602) 865-5555 to verify your benefits.
What level of care does Banner Thunderbird Medical Center offer?
This facility offers: Inpatient, Outpatient, MAT, Dual Dx. Service settings include: Hospital inpatient/24-hour hospital inpatient, Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Banner Thunderbird Medical Center have specialized programs?
Yes — this facility offers programs for: Clients with co-occurring mental and substance use disorders.
What therapy methods does Banner Thunderbird Medical Center use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Abnormal involuntary movement scale.
How do I start treatment at Banner Thunderbird Medical Center?
Call the facility directly at (602) 865-5555 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878