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ACE Agency for Community Empowerment

Jacksonville, FL

SAMHSA Verified Outpatient MAT Dual Dx Telehealth

Outpatient · MAT · Dual Dx · Telehealth center · in Jacksonville, FL · Accepts Medicaid · Medicare · Private · Serves seniors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

Direct line to ACE Agency for Community E...: (904) 551-0760

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About ACE Agency for Community Empowerment

Located in Jacksonville, Florida, the ACE Agency for Community Empowerment offers client-centered outpatient services for mental health and substance use, fostering clients to achieve independence, self-advocacy, community integration, and an enhanced quality of life. ACE focuses on delivering comprehensive, community-based services through counseling, medication management, life skills training including vocational skills, and case management.
The center advocates for client welfare, ensuring continuous communication between providers and case managers. They build respectful and collaborative relationships, fostering skill development to overcome struggles and promote positive change. Their mental health counseling assesses and addresses emotional health disorders, relationship issues, and life challenges, developing coping strategies and promoting meaningful behavior changes. Their psychosocial rehabilitation (PSR) day program provides classroom, group, and individual training covering vocational skills, financial and life management, behavior and communication skills, disease and recovery management, and stress reduction. Their case management delivers cost-effective services with quality outcomes.

Private non-profit organization. Primary focus: mental health treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: April 2026. Always verify current programs and insurance directly with the facility.

Quick Facts

Programs, populations, and payments verified via SAMHSA.

Level of care
Outpatient · MAT · Dual Dx · Telehealth
Service settings
Outpatient
Therapy approaches
Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale
Age groups
Young Adults, Seniors
Special populations
Persons 18 and older with serious mental illness (SMI)
Medications used
Chlorpromazine, Fluphenazine, Haloperidol, Perphenazine, Prochlorperazine, Aripiprazole, Clozapine, IIoperidone, Lurasidone, Olanzapine + 5 more
Facility operation
Private non-profit organization

Insurance & Payment Accepted

Verify coverage
Medicaid
Medicare
Private insurance
TRICARE / VA
Self-pay / Cash
Sliding scale

Full list from SAMHSA: Medicare; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

5730 Bowden Road, Jacksonville, FL 32216

Get directions →

Facility direct line

(904) 551-0760

Photos

ACE Agency for Community Empowerment — photo

Frequently Asked Questions

Does ACE Agency for Community Empowerment accept Medicaid?
Yes. According to SAMHSA data, ACE Agency for Community Empowerment accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific FL Medicaid plan. Call (904) 551-0760 to verify your benefits.
What level of care does ACE Agency for Community Empowerment offer?
This facility offers: Outpatient, MAT, Dual Dx, Telehealth. Service settings include: Outpatient. Primary focus: Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does ACE Agency for Community Empowerment have specialized programs?
Yes — this facility offers programs for: Persons 18 and older with serious mental illness (SMI).
What therapy methods does ACE Agency for Community Empowerment use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at ACE Agency for Community Empowerment?
Call the facility directly at (904) 551-0760 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: April 2026. Editorial policy.

24/7 Helpline +1 (205) 973-2878